Support
Quick answers for parents. If something isn’t here, email us.
How do I add a second child?
Open Grown-ups, pass the check, and tap Add a child. The free version has one child; Pro allows up to 6.
How do I share the report with a teacher?
Open Grown-ups, choose your child, and tap Share PDF with teacher (Pro).
How do I restore Pro on a new device?
Open Grown-ups, tap Factwise Pro, then Restore purchase. Use the same Apple Account you bought it with.
Can the questions be read aloud?
Yes. In Grown-ups, choose your child, open the child’s settings and turn on Read questions aloud.
What does “fluent” mean?
A fact is fluent when your child answers it correctly within 3 seconds, twice, on different days. You can change the time from 2 to 6 seconds in the child settings.
How do I get into Grown-ups?
Tap Grown-ups and type the answer to the two-digit multiplication shown. After 3 wrong answers the check waits 60 seconds.