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Quick answers for parents. If something isn’t here, email us.

How do I add a second child?

Open Grown-ups, pass the check, and tap Add a child. The free version has one child; Pro allows up to 6.

How do I share the report with a teacher?

Open Grown-ups, choose your child, and tap Share PDF with teacher (Pro).

How do I restore Pro on a new device?

Open Grown-ups, tap Factwise Pro, then Restore purchase. Use the same Apple Account you bought it with.

Can the questions be read aloud?

Yes. In Grown-ups, choose your child, open the child’s settings and turn on Read questions aloud.

What does “fluent” mean?

A fact is fluent when your child answers it correctly within 3 seconds, twice, on different days. You can change the time from 2 to 6 seconds in the child settings.

How do I get into Grown-ups?

Tap Grown-ups and type the answer to the two-digit multiplication shown. After 3 wrong answers the check waits 60 seconds.

Still need help? Email us.

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